Frequently Asked Questions

NEW! You can now add links to your website to provide your own puzzles!

The link is made of 2 parts: the language (optional) and the picture.
Example:

http://www.jigkids.com/remote.php?lang=en&
image=http://www.jigkids.com/images/photo.jpg
lang defines the language. The supported languages are fr (French) and en(English).
image contains the path to your image. Contact us if you are having trouble setting up links and we will be happy to help you.

Q: What Browser does jigkids.com support?

We currently support the following browsers:

Internet Explorer Windows 6 and up
Mozilla FireFox 1.0.7 and up
Safari 1.2.3 on Mac OS X

Q: How do I install Java?

Simply go to www.java.com and follow the instructions.

Q: The puzzle won't load on my computer. What can I do?

Check the trouveshooting notes for a list of things you can check.

Q: Can I rotate a puzzle piece?

You can choose to do a puzzle with or without rotation by checking/unchecking the rotation checkbox at the top of the puzzle. If you check the rotation checkbox the pieces are shuffled with rotation so you should definitly rotate the pieces, by clicking on it.

Q: Can I pause and resume playing a puzzle?

Yes you can, just click on the Pause link on the left, the puzzle will be hidden, then click again on Pause to resume playing.